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On the Fuzziness of Goals

It’s hard to stay out of interesting conversations, and Dave Gray has a great one going on his Knowledge Games blog. The question is on fuzzy goals, how they relate to knowledge work, how to navigate towards them, and just how fuzzy goals can be in creative work. There’s an extra image on Dave’s flickr [...]

Knowledge Games: Threading Games Together

Now having had more time to reflect on Dave Gray’s talk on what he’s calling “Knowledge Games”, I’ve put together a few thoughts that were niggling in the back of my head. I think that, for those of us working in the collaboration space, the concept of knowledge games is a great way of encapsulating [...]

Dave Gray: Knowledge Games

My notes from tonight’s talk by Dave Gray on the subject of his upcoming book, Knowledge Games. Key takeaways from the talk, for me, was a reaffirmation of the importance of environment in support of knowledge-working teams. I don’t know how many times Christopher Alexander’s “A Pattern Language” popped into my head during this part [...]

Setting Up Google Sites

This is the second part of my report on using Google Sites in a session last week; the first part was the “what”, the next part is the “why”, but for now, I’m going to confine myself to the almighty “how”. The first thing to understand is that all of the flavors of Google Apps [...]

Environment and the King of No-Form

In whatever spare moments I can muster, I’ve been reading Christopher Alexander’s brilliant book, The Timeless Way of Building. I find it overwhelming. Brilliant. Most of all, it has raised my appreciation of environments and how they affect interactions. Needless to say, then, I have had Alexander’s words ringing in the back of my head [...]

On Knowledge Work and Widgets

Last week I was a part of a very inspiring session with some clients in Cupertino. Inspiring because the executive sponsors of the event did what is very hard for executives to do: they trusted the group to not only have input into the answers, but to help define the problem. The timing of this [...]

DesignShop Patent

I knew the DesignShop process was patented, of course, but it’s eye opening to see the actual patent itself. If you’ve got the time, this is pretty much the most lucid description of the process and its components that I’ve seen.

Lessons Learned: Onsite Scribing

It’s very easy to get into a pattern of how things are done, and I’ve found that especially applies to graphic facilitation. It’s easy to get spoiled by our six-foot-tall whiteboards everywhere…what happens if you need to give a “scribing experience” in a boardroom? While I’ve used butcher paper in the past, I’ve settled on [...]

How to make scribing “pop”

A quick tip – which Donna showed me – for making scribing “pop” in Photoshop; after you’ve cleaned the image, switch to the brush tool, enlarge your brush (300+ pixels) and change your foreground color to black. Change the “mode” to “Overlay”, set the opacity to around 35%, and paint over everything…zammo! All of the [...]

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